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You slide your credit card into the gas pump, select your fuel grade, and start pumping. But when you finish filling up and try to remove your card, it won’t budge! Your credit card is stuck in the gas pump slot. While this nightmare scenario is rare, it does occasionally happen. Read on to find out why cards get stuck and the steps you should take to retrieve your trapped card.
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There are a few potential reasons your credit card could get lodged inside the pump:
While you can minimize risk by keeping your card clean and replacing worn ones, malfunctions do sporadically happen.
If your card becomes lodged in the gas pump, stay calm and follow these steps:
1. Notify the gas station attendant – Alert the staff about the stuck card so they can take proper precautions. Do not leave the pump yet.
2. Ask them to turn the pump off – The attendant should power off the pump to avoid issues if someone else tries to use it.
3. See if the card will release after turning it off – Sometimes resetting the pump will clear the jam. Try gently removing your card again.
4. Have them open the pump panel – If the card remains stuck, the attendant will need to open up the internal card reader housing manually to retrieve it.
5. Retrieve your card – Once open, the attendant should be able to remove your card. Examine it for damage before taking it.
6. Get a receipt – Request a receipt from the attendant documenting that your card was stuck so you have a record if needed.
7. Call your card provider – Notify your credit card company about what happened in case there is fraudulent activity. They may also replace your damaged card if needed.
To minimize the risk of your card getting jammed, experts suggest:
While you can’t prevent every gas pump mishap, inspecting the reader and caring for your card properly will help avoid this hassle and keep your credit cards freely flowing.
While an inconvenience, staying calm and involving the gas station staff should safely return your captured credit card with minimal fuss. And you’ll have a unique story to tell about your card being literally stuck at the pump!